Welcome to the digital restaurant

A digital restaurant brings to life the modern aspects of running a quick service restaurant in current times. 

 

Multiple sales channels, a smart kitchen management system and a high end back office are only the founding aspects of our vision.

There are multiple ways to order at the digital restaurant.

Point of Sale

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Delivery Services

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Self Service Kiosk

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Click and Collect

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There are now more ways than ever before to serve your guests. Customers can place orders miles away from your business or even days in advance, all at the convenience of their mobile device. 

 

The digital restaurant takes advantage of all these sales channels, even more importantly so in these trying times for the hospitality sector.

See The Detail

Third Party Sales.

 

Loyalty schemes are becoming increasingly popular.

 

They massively increase customer retention, return business and customer satisfaction. 

 

A smart loyalty scheme is part of the digital restaurant.

Delivery Services

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8.5 billion: the value of the foodservice delivery market in 2019

 

7.5 billion: the number of food deliveries made in the UK during 2019

 

39%: the increase in UK food deliveries over the last three years

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Food delivery users forecasted during 2020
£ 1 b
Value of the food delivery market
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Meals sold via delivery services
1 %
Increase in food delivery

Click and Collect

Click and Collect

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65%: would visit a restaurant more often if self service kiosks were offered, according to a study by Tillster.

 

79%: The percentage of people who say a kiosk is more convenient according to NRA Data.

 

30%: Extra average spend from a study conducted by McDonalds USA.

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Would visit a restaurant more often if self-service kiosks were offered
0 %
Say that a self service kiosk is more convenient.
0 %*
Is the average extra spend by a customer using a Self Service Kiosk

Self Service Kiosks

Physical Point of Sale.

 

Loyalty schemes are becoming increasingly popular.

 

They massively increase customer retention, return business and customer satisfaction. 

 

A smart loyalty scheme is part of the digital restaurant.

Self Service Kiosks

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

65%: would visit a restaurant more often if self service kiosks were offered, according to a study by Tillster.

 

79%: The percentage of people who say a kiosk is more convenient according to NRA Data.

 

30%: Extra average spend from a study conducted by McDonalds USA.

0 %
Would visit a restaurant more often if self-service kiosks were offered
0 %
Say that a self service kiosk is more convenient.
0 %*
Is the average extra spend by a customer using a Self Service Kiosk

Modern Point of Sale

Modern Point of Sale

Although there is ways of ordering without ever stepping foot in the digital restaurant, there will always be people who prefer the face to face way of placing an order.

 

The modern point of sale isn’t just a way to record a payment. 

 

Tickets are sent automatically to the kitchen, tables are managed and organised while customer loyalty is built through a powerful rewards integration in CentegraPlus.

  • Multiple Order Modes

    Expand your business by running takeout, drive thru, delivery and catering all on the same system.

  • Employee Management

    Easily trace performance from one store or many stores, all from one dashboard.

  • Tables

    Help keep your staff organized and minimize order errors with custom table mapping.

  • "86 List" Automation

    Give your servers a countdown on limited items to ensure the best customer experience.

  • Email Receipts

    Easily trace performance from one store or many stores, all from one dashboard.

Loyalty and Rewards

You’ve seen the ways to order.

 

But are you a member of the loyalty scheme?

Loyalty schemes are becoming increasingly popular.

 

They massively increase customer retention, return business and customer satisfaction. 

 

A smart loyalty scheme is part of the digital restaurant.

Loyalty & Rewards

Bain & Company found that a five-percent increase in customer retention can increase profitability by 75 percent.

 

82% of loyalty program members referred at least one person, according to this study. That means if you have 100 loyalty customers, 82 more guests walk in the door.

 

57% of adult consumers saying they are more likely to dine in a place that offers a loyalty or rewards scheme.

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Increase in profitibility with a 5% boost in customer retention
0 %
Of loyalty users have referred another customer
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Would rather dine at an establishment offering a rewards scheme.

The Digital Kitchen

Receiving orders is only the first stage.

We’ve seen the many ways of placing an order at the Digital Restaurant. 

 

Now it enters the Digital Kitchen.

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